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  1. Jira Service Management Data Center
  2. JSDSERVER-3616

Add the ability to prevent email notification for minor comment changes

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Email - Outgoing
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a Service Desk Agent who writes a comment to the customer and misspelled words, i want to prevent that a new mail notification is send to the customer.

      Please add a similar check box as i have in Confluence.

      There are already feature request for JIRA Core. Because Service Desk use his own comment field (com.atlassian.servicedesk:service-desk-comment-field) it must also be implemented by Service Desk.

            [JSDSERVER-3616] Add the ability to prevent email notification for minor comment changes

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011928 ] New: JAC Suggestion Workflow 3 [ 3647022 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665456 ] New: JAC Suggestion Workflow [ 3011928 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324737 ] New: Confluence Workflow - Public Facing v4 [ 2665456 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2054056 ] New: JSD Suggestion Workflow - TEMP [ 2324737 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049384 ] New: JSD Suggestion Workflow [ 2054056 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280421 ] New: JSD Suggestion Workflow - TEMP [ 2049384 ]
            jonah (Inactive) made changes -
            Description Original: As a Service Desk Agent who writes a comment to the customer and misspelled words, i want to prevent that a new mail notification is send to the customer.

            Please add a similar check box as i have in Confluence.

            There are already feature request for JIRA Core. Because Service Desk use his own comment field (com.atlassian.servicedesk:service-desk-comment-field) it must also be implemented by Service Desk.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3616].
              {panel}

            As a Service Desk Agent who writes a comment to the customer and misspelled words, i want to prevent that a new mail notification is send to the customer.

            Please add a similar check box as i have in Confluence.

            There are already feature request for JIRA Core. Because Service Desk use his own comment field (com.atlassian.servicedesk:service-desk-comment-field) it must also be implemented by Service Desk.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-3616 [ JSDCLOUD-3616 ]

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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              8 Vote for this issue
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              5 Start watching this issue

                Created:
                Updated:
                Resolved: