Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-3616

Add the ability to prevent email notification for minor comment changes

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Email - Outgoing
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a Service Desk Agent who writes a comment to the customer and misspelled words, i want to prevent that a new mail notification is send to the customer.

      Please add a similar check box as i have in Confluence.

      There are already feature request for JIRA Core. Because Service Desk use his own comment field (com.atlassian.servicedesk:service-desk-comment-field) it must also be implemented by Service Desk.

      Attachments

        Issue Links

          is related to

          Suggestion - JRASERVER-8022 Minor change, no notifications will be sent

          • Gathering Interest

          Suggestion - JRASERVER-12306 Edit comment - suppress e-mail notifications

          • Gathering Interest

          Suggestion - JRASERVER-37672 Would like a notifications checkbox for comments in JIRA

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-3616 Add the ability to prevent email notification for minor comment changes

          • Closed

          Activity

            People

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
              Votes:
              8 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync