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  1. Jira Service Management Data Center
  2. JSDSERVER-3616

Add the ability to prevent email notification for minor comment changes

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Email - Outgoing
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a Service Desk Agent who writes a comment to the customer and misspelled words, i want to prevent that a new mail notification is send to the customer.

      Please add a similar check box as i have in Confluence.

      There are already feature request for JIRA Core. Because Service Desk use his own comment field (com.atlassian.servicedesk:service-desk-comment-field) it must also be implemented by Service Desk.

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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