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  1. Jira Service Management Data Center
  2. JSDSERVER-3580

To introduce tab for the fields in customer request portal

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Details

    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      • At this moment, if you are defining fields for your customer request portal, there is no option to organize the fields in tab as in JIRA. This is due to there is no screen functionality in JSD.
      • If you are appending a large number of field for the customer request portal, the users will need to do a lot of scrolling action which is not convenient.

      Suggested Solution

      • To introduce tab functionality for the customer request portal

      Attachments

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        Issue Links

          duplicates

          Suggestion - JSDSERVER-1320 Having multiple steps or tabs in Customer Portal when raising longer requests

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-3580 To introduce tab for the fields in customer request portal

          • Closed

          Activity

            People

              Unassigned Unassigned
              amasut Azfar Masut (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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