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  1. Jira Service Management Data Center
  2. JSDSERVER-3580

To introduce tab for the fields in customer request portal

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      • At this moment, if you are defining fields for your customer request portal, there is no option to organize the fields in tab as in JIRA. This is due to there is no screen functionality in JSD.
      • If you are appending a large number of field for the customer request portal, the users will need to do a lot of scrolling action which is not convenient.

      Suggested Solution

      • To introduce tab functionality for the customer request portal

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              Unassigned Unassigned
              amasut Azfar Masut (Inactive)
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                Created:
                Updated:
                Resolved: