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  1. Jira Service Management Data Center
  2. JSDSERVER-3526

Automatic reply when public signup is disabled

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Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Email - Incoming
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Today, if the public signup is disabled and an user without an account in JIRA Service Desk tries to open a new issue, nothing happens.

      Suggested Solution

      If the public signup is disabled and the user don't have an account, it would be nice if we can have an automatic email explaining this to the user. By doing this, he won't try to send a message again and will talk to the JIRA administrator if needed.

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          relates to

          Suggestion - JSDCLOUD-3526 Automatic reply when public signup is disabled

          • Closed

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              Unassigned Unassigned
              aquadrospetry Andre Quadros Petry (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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