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  1. Jira Service Management Cloud
  2. JSDCLOUD-3526

Automatic reply when public signup is disabled

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Today, if the public signup is disabled and an user without an account in JIRA Service Desk tries to open a new issue, nothing happens.

      Suggested Solution

      If the public signup is disabled and the user don't have an account, it would be nice if we can have an automatic email explaining this to the user. By doing this, he won't try to send a message again and will talk to the JIRA administrator if needed.

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        Issue Links

          is duplicated by

          Suggestion - JSDCLOUD-818 JSD should send reply or notification when mail handler cannot create or update issue

          • Reviewing
          is related to

          Suggestion - JSDSERVER-3526 Automatic reply when public signup is disabled

          • Closed

          Activity

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              Unassigned Unassigned
              aquadrospetry Andre Quadros Petry (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: