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  1. Jira Service Management Cloud
  2. JSDCLOUD-3526

Automatic reply when public signup is disabled

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Today, if the public signup is disabled and an user without an account in JIRA Service Desk tries to open a new issue, nothing happens.

      Suggested Solution

      If the public signup is disabled and the user don't have an account, it would be nice if we can have an automatic email explaining this to the user. By doing this, he won't try to send a message again and will talk to the JIRA administrator if needed.

            Unassigned Unassigned
            aquadrospetry Andre Quadros Petry (Inactive)
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              Created:
              Updated:
              Resolved: