As part of the JSD 3.1 update, the width of all customer portal pages (request form, portal home, etc.) has become very narrow. This significantly degrades the user experience:

      • Text boxes are narrow and require a lot of scrolling.
      • Many titles are truncated with ellipses.
      • Explanatory text now wraps over several lines.

          Form Name

            [JSDSERVER-3517] Width of customer portal pages is extremely small

            Guillaume (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 4
            Guillaume (Inactive) made changes -
            Fix Version/s New: 4.19.0 [ 96190 ]
            Guillaume (Inactive) made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Guillaume (Inactive) made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            Guillaume (Inactive) made changes -
            Assignee New: Guillaume [ 11483abddbe2 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 2
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Bugfix Automation Bot made changes -
            Support reference count Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 1

              11483abddbe2 Guillaume (Inactive)
              f5aa264e6bd1 Tony Arous
              Affected customers:
              20 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: