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  1. Jira Service Management Data Center
  2. JSDSERVER-3480

"Known issues with self-applicable workaround" pop-up

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Knowledge Base
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It'd be nice if customers could enable this pop-up window in their Service Desk portals, since it will give more visibility to articles.

      Currently, this is a custom feature on Atlassian's Service Desk portal. See screenshot.

        1. knowledge_popup.png
          knowledge_popup.png
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            [JSDSERVER-3480] "Known issues with self-applicable workaround" pop-up

            peter.depeffer1725541113 added a comment -

            + one

            peter.depeffer1725541113 added a comment - + one

              Unassigned Unassigned
              jpalharini Joao Palharini (Inactive)
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                Created:
                Updated: