• Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Knowledge Base
    • 0
    • 4
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It'd be nice if customers could enable this pop-up window in their Service Desk portals, since it will give more visibility to articles.

      Currently, this is a custom feature on Atlassian's Service Desk portal. See screenshot.

          Form Name

            [JSDSERVER-3480] "Known issues with self-applicable workaround" pop-up

            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976643 ]
            SET Analytics Bot made changes -
            UIS Original: 5 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 5
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010420 ] New: JAC Suggestion Workflow 3 [ 3647813 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663577 ] New: JAC Suggestion Workflow [ 3010420 ]

              Unassigned Unassigned
              jpalharini Joao Palharini (Inactive)
              Votes:
              15 Vote for this issue
              Watchers:
              12 Start watching this issue

                Created:
                Updated: