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  1. Jira Service Management Data Center
  2. JSDSERVER-3441

JSD customers are Jira users with no application access

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As in Setting up service desk users, customers are essentially JIRA users who have no application access.

      Can we please clarify this? As in have some information that any user created without application access can technically access JIRA Service Desk Customer Portals (provided the portal is not restricted).

            [JSDSERVER-3441] JSD customers are Jira users with no application access

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              kbywater@atlassian.com Karen Bywater
              dcurrie@atlassian.com Dave C
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