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  1. Jira Service Management Cloud
  2. JSDCLOUD-3441

JSD customers are Jira users with no application access

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As in Setting up service desk users, customers are essentially JIRA users who have no application access.

      Can we please clarify this? As in have some information that any user created without application access can technically access JIRA Service Desk Customer Portals (provided the portal is not restricted).

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          Suggestion - JSDSERVER-3441 JSD customers are Jira users with no application access

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              c0be1af5a1ac Shuang Guo
              dcurrie@atlassian.com Dave C
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