NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
Steps to Reproduce
- Create some issues and complete their SLA's
- Got to the issue navigator and sort issues by SLA
Expected Results
Issues are correctly ordered based on the SLA field
Actual Results
Issues are not ordered
Notes
Only happens to completed SLAs. Ongoing ones are ordered correctly.
Update on 16th Mar, 2020: (We see issue occurring to ongoing SLAs as well)
- is duplicated by
-
JSDCLOUD-5202 SLA fields are not sorted correctly in Issue Navigator
-
- Closed
-
- relates to
-
JSDCLOUD-3437 Unable to sort issues by SLA time when it's completed.
-
- Closed
-
- links to
- was cloned as
-
QUALITY-295 Loading...