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  1. Jira Service Management Data Center
  2. JSDSERVER-3437

Unable to sort issues by SLA time when it's completed.

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 4.15.0
    • SLA

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Steps to Reproduce

      1. Create some issues and complete their SLA's
      2. Got to the issue navigator and sort issues by SLA

      Expected Results

      Issues are correctly ordered based on the SLA field

      Actual Results

      Issues are not ordered

      Notes

      Only happens to completed SLAs. Ongoing ones are ordered correctly.
      Update on 16th Mar, 2020: (We see issue occurring to ongoing SLAs as well)

        1. Screen Shot 2016-02-18 at 11.27.28.png
          Screen Shot 2016-02-18 at 11.27.28.png
          158 kB

              Unassigned Unassigned
              pjunior Paulo Junior (Inactive)
              Votes:
              21 Vote for this issue
              Watchers:
              16 Start watching this issue

                Created:
                Updated: