Details
Low Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
SLA information will appear in both the customer-facing request and the internal issue
This information is inaccurate; It is not possible to add SLAs on customer facing requests. Please correct this.
https://confluence.atlassian.com/display/SERVICEDESKSERVER030/Bring+your+service+desk+to+the+next+level
This also is shown in the Cloud documentation
Attachments
Issue Links
- relates to
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JSDCLOUD-3389 SLA information will appear in both the customer-facing request and the internal issue
- Closed
- mentioned in
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