As agent , would like to move ticket to other Service Desk project without having agent role to it .

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: API and Integrations
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    • 0
    • 1

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently , agent is not allowed to move ticket to other Service Desk project that he/she doesn't have agent role to the project he/she want to move the ticket to .

      Suggested Solution

      Provide different permission for agent to move ticket from a project to another project eventhough he/she not the agent of the project he/she want to move the ticket to .

            Assignee:
            Unassigned
            Reporter:
            Atiqah Roslan
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: