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  1. Jira Service Management Data Center
  2. JSDSERVER-3325

Ability to export Service Desk queues

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      As a Service Desk Agent, I would like to have the ability to export any queue from the SD view, instead of copying the queue query to Issue Navigator.

      Suggested Solution

      Include an option to Export Service Desk Queues to CSV or Excel (HTML) to be used in reporting

      Workaround

      Copy the JQL Query used in the Service Desk Queue into the Issue Navigator Search and use the export options there

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          relates to

          Suggestion - JSDCLOUD-3325 Ability to export Service Desk queues

          • Future Consideration

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              Unassigned Unassigned
              pjunior Paulo Junior (Inactive)
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              Dates

                Created:
                Updated:

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