-
Type:
Bug
-
Resolution: Duplicate
-
Priority:
High
-
None
-
Affects Version/s: 3.0.5
-
Component/s: Automation
Environment
- run JIRA from atlas-debug
- JIRA 7.0.5
- JIRA Service Desk 3.0.5
Steps to reproduce
- Create Service Desk project
- go to Administration -> Automation tab
- click New rule -> Custom rule
- add Trigger Issue Created
- add Action Add comment
- put some Comment text and select Internal as Comment type
- Log in as service-desk user
- Create a ticket
- the page is redrawed with created ticket
Expected - Service Desk Customer doesn't see internal comment
Actual - Service Desk Customer can see internal comment
After refreshing the page the comment disappears so it's only initial rendering problem.
Possibly duplicates closed but unresolved JSD-1862
- duplicates
-
JSDCLOUD-5228 Internal Portal Comments from Automation Rule show as External
-
- Closed
-