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  1. Jira Service Management Data Center
  2. JSDSERVER-3225

Allow removing Alassian/Jira branding from Service Desk

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Please, can we allow removing Atlassian / Jira branding on the service desk portal (including the footer), like we are able to do with other commercially available cloud service desks. Consistent branding across all of our tools is important to any organisation.

      NB: This is not a duplicate of JSD-22 or JSD-982, which are requests for self-customisation of the templates. This request is not asking for custom HTML/CSS or branding customisation, this is request is purely to remove the existing Atlassian/Jira branding.

      With this branding completely removed, we can then create our own branding wrap-around your the Atlassian service desk portal (by means of iframes or other means).

      Additionally, being able to remove the version of Jira/Service Desk is useful for security purposes.

            [JSDSERVER-3225] Allow removing Alassian/Jira branding from Service Desk

            Raymond Dick added a comment -

            I want in the very least to be able to remove any and all version information shown publicly anywhere.  Well that and a limited customer portal server with a limited account that only sees what you gave access to.  Having to expose your administration interface publicly is nasty.

            Raymond Dick added a comment - I want in the very least to be able to remove any and all version information shown publicly anywhere.  Well that and a limited customer portal server with a limited account that only sees what you gave access to.  Having to expose your administration interface publicly is nasty.

            Nicolas Seronvalle added a comment -

            From security audits we receive warnings because of the version of Jira Service desk mentionned on the portal, visible to everyone.
            Given that information about vulnerabilities of versions of Jira are well documented online, it makes possible for people with bad intentions to misuse those two information and it is therefore a threat for the security of companies using Jira Service Desk.

            Nicolas Seronvalle added a comment - From security audits we receive warnings because of the version of Jira Service desk mentionned on the portal, visible to everyone. Given that information about vulnerabilities of versions of Jira are well documented online, it makes possible for people with bad intentions to misuse those two information and it is therefore a threat for the security of companies using Jira Service Desk.

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              9ea5c4469f82 RelihanM
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                Created:
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