Warning messages on automation rule events in the log file

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    • Type: Bug
    • Resolution: Fixed
    • Priority: Low
    • 3.0.5
    • Affects Version/s: 2.5.4, 2.5.8, 2.5.9, 3.0.0
    • Component/s: Automation

      Summary

      The atlassian-jira.log file shows warning messages regarding automation rule events.
      The error messages look as follows:

      2015-11-24 17:49:52,539 http-bio-80-exec-21 WARN xxxxxx 1069x17411x1 1n8vwgx xxx.xxx.xxx.xxx /secure/CommentAssignIssue.jspa [execution.whenhandler.event.AllEventListenerEventWhenHandlerVisitor] Event when handler execution of com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin:issue-created-automation-rule-event-when-handler failed with error com.atlassian.pocketknife.api.commons.error.ErrorMessage@b16ceeed

      Environment

      These warning messages only show up in environments using Service desk.
      The first version at which this has been reported is 2.5.4

      Notes

      These log entries are warning messages, and do not indicate any actual issues or errors on the environment. The messages are a result of not properly handling and processing certain events, and subsequently printing in the log files.

      As such, these warning messages can get ignored as these impose no threat on the environment.

            Assignee:
            Matthew McMahon (Inactive)
            Reporter:
            MJ (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: