Details
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Bug
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Resolution: Fixed
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Low
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2.5.4, 3.0.0, 2.5.8, 2.5.9
Description
Summary
The atlassian-jira.log file shows warning messages regarding automation rule events.
The error messages look as follows:
2015-11-24 17:49:52,539 http-bio-80-exec-21 WARN xxxxxx 1069x17411x1 1n8vwgx xxx.xxx.xxx.xxx /secure/CommentAssignIssue.jspa [execution.whenhandler.event.AllEventListenerEventWhenHandlerVisitor] Event when handler execution of com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin:issue-created-automation-rule-event-when-handler failed with error com.atlassian.pocketknife.api.commons.error.ErrorMessage@b16ceeed
Environment
These warning messages only show up in environments using Service desk.
The first version at which this has been reported is 2.5.4
Notes
These log entries are warning messages, and do not indicate any actual issues or errors on the environment. The messages are a result of not properly handling and processing certain events, and subsequently printing in the log files.
As such, these warning messages can get ignored as these impose no threat on the environment.
Attachments
Issue Links
- is related to
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JSDCLOUD-5069 Automation blueprint not evaluating when source issue is "initially" transitioned.
- Closed
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JSDSERVER-3232 Automation throws 'error.retrieving.project' WARN stack traces in the logs.
- Closed
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DESK-4594 Loading...
- relates to
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JSDSERVER-2650 Getting warning message in logs with error message ErrorMessage@b16ceeed
- Closed
- mentioned in
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