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  1. Jira Service Management Data Center
  2. JSDSERVER-3121

As admin, would like SVG image format render to PNG format when sending email notifications

    • 3
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      Currently , JIRA doesn't support viewing SVG image from JIRA . So , admin would like to raised a feature to render SVG image to PNG image from JIRA . Then send email notifications using PNG format.

      Suggested Solution

      Auto render SVG image format to PNG when adding comment or attachment.

      Workaround

      Download the files from attachment then view it using SVG supported application or via online . For example http://www.rapidtables.com/web/tools/svg-viewer-editor.htm .

            [JSDSERVER-3121] As admin, would like SVG image format render to PNG format when sending email notifications

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012562 ] New: JAC Suggestion Workflow 3 [ 3649857 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665067 ] New: JAC Suggestion Workflow [ 3012562 ]
            SET Analytics Bot made changes -
            Support reference count New: 3
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322548 ] New: Confluence Workflow - Public Facing v4 [ 2665067 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2054071 ] New: JSD Suggestion Workflow - TEMP [ 2322548 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049400 ] New: JSD Suggestion Workflow [ 2054071 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280696 ] New: JSD Suggestion Workflow - TEMP [ 2049400 ]
            jonah (Inactive) made changes -
            Description Original: h3. Problem Definition
            Currently , JIRA doesn't support viewing SVG image from JIRA . So , admin would like to raised a feature to render SVG image to PNG image from JIRA . Then send email notifications using PNG format.

            h3. Suggested Solution
            Auto render SVG image format to PNG when adding comment or attachment.

            h3. Workaround
            Download the files from attachment then view it using SVG supported application or via online . For example http://www.rapidtables.com/web/tools/svg-viewer-editor.htm .
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-3121].
              {panel}

            h3. Problem Definition
            Currently , JIRA doesn't support viewing SVG image from JIRA . So , admin would like to raised a feature to render SVG image to PNG image from JIRA . Then send email notifications using PNG format.

            h3. Suggested Solution
            Auto render SVG image format to PNG when adding comment or attachment.

            h3. Workaround
            Download the files from attachment then view it using SVG supported application or via online . For example http://www.rapidtables.com/web/tools/svg-viewer-editor.htm .

              Unassigned Unassigned
              nroslan Atiqah Roslan
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: