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  1. Jira Service Management Cloud
  2. JSDCLOUD-3121

As admin, would like SVG image format render to PNG format when sending email notifications

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently , JIRA doesn't support viewing SVG image from JIRA . So , admin would like to raised a feature to render SVG image to PNG image from JIRA . Then send email notifications using PNG format.

      Suggested Solution

      Auto render SVG image format to PNG when adding comment or attachment.

      Workaround

      Download the files from attachment then view it using SVG supported application or via online . For example http://www.rapidtables.com/web/tools/svg-viewer-editor.htm .

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        Issue Links

          is related to

          Suggestion - JSDSERVER-3121 As admin, would like SVG image format render to PNG format when sending email notifications

          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-59523 Default avatar image not loading in notifications

          • Low - Low priority issues
          • Closed

          Suggestion - JRACLOUD-69315 Use .jpeg or .png for default avatars as some mail clients doesn't support .svg images

          • Closed

          Suggestion - JRACLOUD-71792 Add SVG fallback to handle Account Avatars

          • Closed
          was cloned as

          Suggestion - JRACLOUD-47728 As admin, would like SVG image format render to PNG format when sending email notifications

          • Gathering Interest

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              Unassigned Unassigned
              nroslan Atiqah Roslan
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              Dates

                Created:
                Updated:
                Resolved: