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  1. Jira Service Management Data Center
  2. JSDSERVER-3118

Allow users to configure keyboard shortcut {{CTRL+Enter}}

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Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • API and Integrations
    • None
    • 2
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Current Behaviour
      Pressing CTRL+Enter in JIRA Comment field will submit the comment to other users.

      However, in a JIRA Service Desk, an Internal Comment will be added if CTRL+Enter is pressed.

      Requested Behaviour
      Allow user to configure/change the outcome of keyboard shortcut so pressing CTRL+Enter would share with customer instead of adding internal comment.

      Attachments

        Issue Links

          relates to

          Suggestion - JSDCLOUD-3118 Allow users to configure keyboard shortcut {{CTRL+Enter}}

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              mariffin Mohamed Hazwan Ariffin (Inactive)
              Votes:
              24 Vote for this issue
              Watchers:
              18 Start watching this issue

              Dates

                Created:
                Updated:

                Backbone Issue Sync