Uploaded image for project: 'Jira Service Desk Cloud'
  1. Jira Service Desk Cloud
  2. JSDCLOUD-3118

Allow users to configure keyboard shortcut {{CTRL+Enter}}

    XMLWordPrintable

    Details

    • UIS:
      1
    • Support reference count:
      4
    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Current Behaviour
      Pressing CTRL+Enter in JIRA Comment field will submit the comment to other users.

      However, in a JIRA Service Desk, an Internal Comment will be added if CTRL+Enter is pressed.

      Requested Behaviour
      Allow user to configure/change the outcome of keyboard shortcut so pressing CTRL+Enter would share with customer instead of adding internal comment.

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              mariffin Mohamed Hazwan Ariffin (Inactive)
              Votes:
              10 Vote for this issue
              Watchers:
              12 Start watching this issue

                Dates

                Created:
                Updated: