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  1. Jira Service Management Cloud
  2. JSDCLOUD-3118

Allow users to configure keyboard shortcut {{CTRL+Enter}}

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Current Behaviour
      Pressing CTRL+Enter in JIRA Comment field will submit the comment to other users.

      However, in a JIRA Service Desk, an Internal Comment will be added if CTRL+Enter is pressed.

      Requested Behaviour
      Allow user to configure/change the outcome of keyboard shortcut so pressing CTRL+Enter would share with customer instead of adding internal comment.

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          Suggestion - JSDSERVER-3118 Allow users to configure keyboard shortcut {{CTRL+Enter}}

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              Unassigned Unassigned
              mariffin Mohamed Hazwan Ariffin (Inactive)
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              14 Start watching this issue

              Dates

                Created:
                Updated: