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  1. Jira Service Management Data Center
  2. JSDSERVER-3113

JIRA upgrades reset the Message Threshold limit in the Advanced mail loop detection configuration

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      The message threshold limit needs to be set to 0 in our configuration (otherwise we experience the BAD error described here: https://confluence.atlassian.com/display/JIRAKB/BAD+Command+Argument+Error+when+creating+issue+via+email+with+Microsoft+Exchange) I just upgraded JIRA from 6.4.1 to 6.4.2 and the threshold limit was reset to 5 which caused the error to return. I reported the same issue whenever a JIRA Service Desk upgrade was performed: https://jira.atlassian.com/browse/JSD-1747

            [JSDSERVER-3113] JIRA upgrades reset the Message Threshold limit in the Advanced mail loop detection configuration

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304504 ] New: JAC Bug Workflow v3 [ 3125023 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058685 ] New: JSD Bug Workflow v5 - TEMP [ 2304504 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056765 ] New: JSD Bug Workflow v5 [ 2058685 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956545 ] New: JSD Bug Workflow v5 - TEMP [ 2056765 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1616207 ] New: JSD Bug Workflow v5 [ 1956545 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: slush New: affects-server slush
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1603414 ] New: JSD Bug Workflow v4 [ 1616207 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1399391 ] New: JSD Bug Workflow v2 [ 1603414 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 1027636 ] New: JSD Bug Workflow [ 1399391 ]
            Oswaldo Hernandez (Inactive) made changes -
            Fix Version/s New: 2.4.1 [ 53595 ]
            Fix Version/s Original: 2.3.6 [ 53592 ]

              Unassigned Unassigned
              pwieckiewicz Paul Biagio
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: