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  1. Jira Service Management Data Center
  2. JSDSERVER-3112

JIRA application restarts reset the Message Threshold in JIRA

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    Description

      In JIRA it's possible for the user to set the 'Advanced mail loop detection' message Threshold to a custom setting.

      However if JIRA is restarted, the default value of 5 is automatically put back. Any changes made by the user are lost.
      The Domain setting is not affected.

      Before restart

      After Restart

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        2. before.png
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        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1747 JIRA Service Desk plugin upgrades reset the Message Threshold limit in the Advanced mail loop detection configuration

          • Medium - Medium priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-3113 JIRA upgrades reset the Message Threshold limit in the Advanced mail loop detection configuration

          • Low - Low priority issues
          • Closed

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              Unassigned Unassigned
              imaduro Ivan Maduro (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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