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  1. Jira Service Management Data Center
  2. JSDSERVER-304

Ability to change the prefered JIRA language in my profile settings

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Atlassian Update – 4-Dec-2018

      The feature requested for Customers to be able to choose their own language from the Customer Portal was implemented in Service Desk 3.3 and we will proceed to close this issue now. If you have additional feedback on this or any other requested internationalization/translation-related functions, please direct it the request Multilingual Service Desk.

      Best regards
      René Chiquete - Atlassian Support.

       

      Service Desk 1.2 introduces a new login and profile page.
      Similar to the customer time zone, add the ability to change the JIRA language. Because JIRA doesn't detect it from the browser settings JRA-36925

            [JSDSERVER-304] Ability to change the prefered JIRA language in my profile settings

            Rene C. [Atlassian Support] added a comment -

            The feature requested for Customers to be able to choose their own language from the Customer Portal was implemented in Service Desk 3.3 and we will proceed to close this issue now. If you have additional feedback on this or any other requested internationalization/translation-related functions, please direct it the request Multilingual Service Desk.

            Best regards
            René Chiquete - Atlassian Support.

            Rene C. [Atlassian Support] added a comment - The feature requested for Customers to be able to choose their own language from the Customer Portal was implemented in Service Desk 3.3  and we will proceed to close this issue now. If you have additional feedback on this or any other requested internationalization/translation-related functions, please direct it the request Multilingual Service Desk . Best regards René Chiquete - Atlassian Support.

            Tim Eddelbüttel added a comment -

            Here is my workarround to archieve this with the JIRA Automation Plugin:

            • Create a new request type Change language to german
            • Set a default Summary Change Service Desk language, no more fields needed
            • Create a new automation for the create event
            • Filter for the request type
            • Add the edit user profile action and add the prefered language
            • Add the add comment action to say the customer he needs to refresh the browser to see the change
            • Add the transition action to close the request.

            Not perfect, but works

            Tim Eddelbüttel added a comment - Here is my workarround to archieve this with the JIRA Automation Plugin: Create a new request type Change language to german Set a default Summary Change Service Desk language , no more fields needed Create a new automation for the create event Filter for the request type Add the edit user profile action and add the prefered language Add the add comment action to say the customer he needs to refresh the browser to see the change Add the transition action to close the request. Not perfect, but works

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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