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  1. Jira Service Management Data Center
  2. JSDSERVER-292

As an Admin, I would like to have the ability to associate the Customer Portal with a company instead of a user

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, JIRA Service Desk Customer Portal is associated with only a single user (customer). It will be nice if it's possible to actually associate it with a company name (for instance) so that all the users that belong to a certain company can view all the requests raised by the other users in the company.

            [JSDSERVER-292] As an Admin, I would like to have the ability to associate the Customer Portal with a company instead of a user

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011598 ] New: JAC Suggestion Workflow 3 [ 3646795 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664672 ] New: JAC Suggestion Workflow [ 3011598 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325529 ] New: Confluence Workflow - Public Facing v4 [ 2664672 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053432 ] New: JSD Suggestion Workflow - TEMP [ 2325529 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048532 ] New: JSD Suggestion Workflow [ 2053432 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279316 ] New: JSD Suggestion Workflow - TEMP [ 2048532 ]
            jonah (Inactive) made changes -
            Description Original: Currently, JIRA Service Desk Customer Portal is associated with only a single user (customer). It will be nice if it's possible to actually associate it with a company name (for instance) so that all the users that belong to a certain company can view all the requests raised by the other users in the company. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-292].
              {panel}

            Currently, JIRA Service Desk Customer Portal is associated with only a single user (customer). It will be nice if it's possible to actually associate it with a company name (for instance) so that all the users that belong to a certain company can view all the requests raised by the other users in the company.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-292 [ JSDCLOUD-292 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 622110 ] New: JSD Suggestion Workflow [ 1279316 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Justus Pendleton (Inactive) made changes -
            Issue Type Original: New Feature [ 2 ] New: Suggestion [ 10000 ]
            Priority Original: Minor [ 4 ]

              Unassigned Unassigned
              aalshargabi AlaA
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                Created:
                Updated:
                Resolved: