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  1. Jira Service Management Data Center
  2. JSDSERVER-276

Open Issue from Email

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We have an automated system that sends out requests that need to be opened as a Service Desk Issue. We would like to have an enhancement that allows the ability to open a Service Desk Issue from incoming email. We would settle for doing it from an API, but email would be better.

            Unassigned Unassigned
            randymcelroy Randy McElroy
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