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  1. Jira Service Management Cloud
  2. JSDCLOUD-276

Open Issue from Email

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We have an automated system that sends out requests that need to be opened as a Service Desk Issue. We would like to have an enhancement that allows the ability to open a Service Desk Issue from incoming email. We would settle for doing it from an API, but email would be better.

            Unassigned Unassigned
            randymcelroy Randy McElroy
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