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  1. Jira Service Management Cloud
  2. JSDCLOUD-276

Open Issue from Email

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    • Suggestion
    • Resolution: Duplicate
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    • None

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We have an automated system that sends out requests that need to be opened as a Service Desk Issue. We would like to have an enhancement that allows the ability to open a Service Desk Issue from incoming email. We would settle for doing it from an API, but email would be better.

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          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-38 As an admin I want Service Desk to recognise issues created by Mail Handlers and through the standard Create Issue

          • Low - Low priority issues
          • Closed
          is related to

          Suggestion - JSDSERVER-276 Open Issue from Email

          • Closed

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              Unassigned Unassigned
              randymcelroy Randy McElroy
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                Updated:
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