qpharma.atlassian.net link is broken

When trying to login to the cloud application, I am getting the 404 dead link error instead of access to the homepage. We have the trial version, are buying 50 licenses and are in the process of configuring and loading the system when it crashed. We were getting logs saying 50 records were loaded to a project and only 7 were in the project (the 7 numbers were dispersed among the 50 records). This is supposed to "Go Live" on Monday 9 NOV 2015.