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  1. Jira Service Management Cloud
  2. JSDCLOUD-2747

qpharma.atlassian.net link is broken

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    • Icon: Bug Bug
    • Resolution: Handled by Support
    • Icon: Highest Highest
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      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      When trying to login to the cloud application, I am getting the 404 dead link error instead of access to the homepage. We have the trial version, are buying 50 licenses and are in the process of configuring and loading the system when it crashed. We were getting logs saying 50 records were loaded to a project and only 7 were in the project (the 7 numbers were dispersed among the 50 records). This is supposed to "Go Live" on Monday 9 NOV 2015.

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            [JSDCLOUD-2747] qpharma.atlassian.net link is broken

            Matthew McMahon (Inactive) added a comment -

            Hi tina.zakszewski575754085,

            Could you create a support ticket at https://support.atlassian.com?

            That way we can provide you with support specific to your circumstances and with higher security.

            The credentials should be the same as for this site (https://jira.atlassian.com).

            Thanks!
            JIRA Service Desk Product Team

            Matthew McMahon (Inactive) added a comment - Hi tina.zakszewski575754085 , Could you create a support ticket at https://support.atlassian.com? That way we can provide you with support specific to your circumstances and with higher security. The credentials should be the same as for this site ( https://jira.atlassian.com ). Thanks! JIRA Service Desk Product Team

              Unassigned Unassigned
              cc75324faa10 Tina Zakszewski
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: