Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-2640

Ability to show the separate SD description in Help Center

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      In JIRA 7, the Help Center is no longer displaying separate Service Desk description. Instead, it's showing the recent Request Type and the list of SD projects on the left side.

      Suggested Solution

      It would be great to have an option to show each of the Service Desk description on Help Center.

        1. screenshot-1.png
          screenshot-1.png
          47 kB

          Form Name

            [JSDSERVER-2640] Ability to show the separate SD description in Help Center

            Matthew McMahon (Inactive) added a comment -

            This is a duplicate of JSD-2488

            I would recommend voting for that suggestion, as well as responding with your own use case / experiences with the new feature.

            Please also watch that issue for any updates.

            Regards
            Matt
            JIRA Service Desk developer

            Matthew McMahon (Inactive) added a comment - This is a duplicate of JSD-2488 I would recommend voting for that suggestion, as well as responding with your own use case / experiences with the new feature. Please also watch that issue for any updates. Regards Matt JIRA Service Desk developer

              Unassigned Unassigned
              rsaputra Adven
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: