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  1. Jira Service Management Data Center
  2. JSDSERVER-264

As a customer accessing JIRA from JSD, should not be able to create sub-tasks

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    • Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We don't want our customers to be able to create a sub task off of an issue (request) that they have reported.

      To reproduce: either go to
      Project > Issues > Open > select an Issue > More > Sub-task

      OR

      Service Desk > Queue > select an Issue > More > Sub-task

      Not a huge priority (yet until I review with stakeholders) because we can train around it

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              Unassigned Unassigned
              93e8e3508c15 Suzanne Seaton
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                Updated:
                Resolved:

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