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  1. Jira Service Management Data Center
  2. JSDSERVER-2506

Allow Pre-populated Commenting to be Configured Instance Wide

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently for JIRA Service Desk, users are able to configure whether to enable the pre-populated commenting in the user profile as per the release at 18th October.

      Customer would like to have this included on User Default Settings like autowatch and others so that it could be configured to trigger instance wide.

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          is superseded by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-3922 Service Desk pre-populated comments are missing

          • Low - Low priority issues
          • Closed
          relates to

          Suggestion - JSDCLOUD-2506 Allow Pre-populated Commenting to be Configured Instance Wide

          • Closed

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              Unassigned Unassigned
              rgee Richie Gee (Inactive)
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                Updated:
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