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  1. Jira Service Management Data Center
  2. JSDSERVER-243

Having the ability to add custom field or any fields in the customer portal form

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hello,
      can you consider this feature.

      Why we lose this flexibility we have with the jira standard form ?

      Best regards.

          Form Name

            [JSDSERVER-243] Having the ability to add custom field or any fields in the customer portal form

            Charlie Marriott made changes -
            Link New: This issue duplicates JSDSERVER-7097 [ JSDSERVER-7097 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011158 ] New: JAC Suggestion Workflow 3 [ 3648526 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663536 ] New: JAC Suggestion Workflow [ 3011158 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2321605 ] New: Confluence Workflow - Public Facing v4 [ 2663536 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2051983 ] New: JSD Suggestion Workflow - TEMP [ 2321605 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047390 ] New: JSD Suggestion Workflow [ 2051983 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279258 ] New: JSD Suggestion Workflow - TEMP [ 2047390 ]
            jonah (Inactive) made changes -
            Description Original: Hello,
            can you consider this feature.

            Why we lose this flexibility we have with the jira standard form ?

            Best regards.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-243].
              {panel}

            Hello,
            can you consider this feature.

            Why we lose this flexibility we have with the jira standard form ?

            Best regards.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-243 [ JSDCLOUD-243 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 592549 ] New: JSD Suggestion Workflow [ 1279258 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              7a4005854e6b DSI
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                Created:
                Updated:
                Resolved: