[JSDSERVER-2437] Comment Require Validator from third party plugin (JIRA MISC Workflow Exntension) didn't promp customized error message

Type: Bug
Resolution: Fixed
Priority: Low
Fix Version/s: 3.1.0-OD-03, 3.0.4
Affects Version/s: 3.1.0-OD-01
Component/s: API and Integrations
Labels:
- affects-cloud
- affects-server

Bug Fix Policy:
View Atlassian Server bug fix policy

NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

Summary

Comment Required Validator no longer reporting error when comment is not added upon resolving issue

Environment

JIRA 7.0.0-OD-08-002 with JIRA Service Desk 3.1.0-OD-01-001

Steps to Reproduce

Install JIRA MISC Workflow Extension
Configured Comment Required Validator at Service Desk project workflow for one of the transition.
Test the transition without comment . Customised error doesn't pop up.

Expected Results

Test the transition without comment . Customised error will pop up.

Actual Results

Test the transition without comment . Customised error doesn't pop up and atlassian-jira.log return below error :-

2015-10-19 22:57:22.762954500 2015-10-19 22:57:22,760 ajp-nio-127.0.0.104-8009-exec-22 WARN sysadmin 1377x1290x1 yhckm2 104.192.142.137,165.254.227.81 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Crowd (<domain>.atlassian.net) due to error other
2015-10-19 22:57:51.274476500 Oct 19, 2015 10:57:51 PM com.sun.jersey.server.impl.application.WebApplicationImpl _initiate
2015-10-19 22:57:51.274478500 INFO: Initiating Jersey application, version 'Jersey: 1.8-atlassian-16 03/23/2015 10:20 PM'
2015-10-19 23:05:21.810397500 2015-10-19 23:05:21,801 ajp-nio-127.0.0.104-8009-exec-17 ERROR sysadmin 1385x1443x1 1rmiiv1 104.192.142.137,165.254.227.81 /secure/CommentAssignIssue.jspa [webwork.util.ValueStack] query="/tabsWithErrors" {[id="null" type="5" values=""]} {[id="tabsWithErrors" type="8" values=""]}
2015-10-19 23:05:21.810399500 java.lang.reflect.InvocationTargetException
2015-10-19 23:05:21.810400500 	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
2015-10-19 23:05:21.810400500 	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
2015-10-19 23:05:21.810419500 	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
2015-10-19 23:05:21.810419500 	at java.lang.reflect.Method.invoke(Method.java:497)
2015-10-19 23:05:21.810420500 	at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
2015-10-19 23:05:21.810420500 	at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
2015-10-19 23:05:21.810420500 	at webwork.util.ValueStack.findValue(ValueStack.java:417)
2015-10-19 23:05:21.810422500 	at webwork.util.ValueStack.findValue(ValueStack.java:216)
2015-10-19 23:05:21.810423500 	at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)
2015-10-19 23:05:21.810423500 	at webwork.view.taglib.ParamTag.doEndTag(ParamTag.java:59)
2015-10-19 23:05:21.810427500 	at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fparam_005f3(commentassignissue_jsp.java:1812)
2015-10-19 23:05:21.810427500 	at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fcomponent_005f0(commentassignissue_jsp.java:1708)
2015-10-19 23:05:21.810428500 	at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_page_005fapplyDecorator_005f0(commentassignissue_jsp.java:603)
2015-10-19 23:05:21.810434500 	at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fif_005f1(commentassignissue_jsp.java:528)
2015-10-19 23:05:21.810435500 	at jsp.secure.views.issue.commentassignissue_jsp._jspService(commentassignissue_jsp.java:171)
2015-10-19 23:05:21.810435500 	at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
2015-10-19 23:05:21.810436500 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
2015-10-19 23:05:21.810437500 	... 63 filtered
2015-10-19 23:05:21.810438500 	at com.atlassian.jira.plugins.rest.HOT25715FixServletFilter.doFilter(HOT25715FixServletFilter.java:46)
2015-10-19 23:05:21.810438500 	... 52 filtered
2015-10-19 23:05:21.810438500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:116)
2015-10-19 23:05:21.810439500 	... 18 filtered
2015-10-19 23:05:21.810439500 	at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
2015-10-19 23:05:21.810442500 	... 52 filtered
2015-10-19 23:05:21.810442500 	at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59)
2015-10-19 23:05:21.810442500 	... 28 filtered
2015-10-19 23:05:21.810443500 	at com.atlassian.jira.plugins.rest.HOT25715FixServletFilter.doFilter(HOT25715FixServletFilter.java:46)
2015-10-19 23:05:21.810443500 	... 96 filtered
2015-10-19 23:05:21.810443500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$216(CustomerContextSettingFilter.java:204)
2015-10-19 23:05:21.810445500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter$$Lambda$260/19363565.call(Unknown Source)
2015-10-19 23:05:21.810446500 	at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:29)
2015-10-19 23:05:21.810446500 	at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
2015-10-19 23:05:21.810448500 	at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
2015-10-19 23:05:21.810449500 	at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:27)
2015-10-19 23:05:21.810449500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:198)
2015-10-19 23:05:21.810453500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:140)
2015-10-19 23:05:21.810454500 	at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:122)
2015-10-19 23:05:21.810454500 	... 57 filtered
2015-10-19 23:05:21.810454500 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
2015-10-19 23:05:21.810456500 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
2015-10-19 23:05:21.810457500 	at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
2015-10-19 23:05:21.810457500 	at java.lang.Thread.run(Thread.java:745)
2015-10-19 23:05:21.810457500 Caused by: java.util.NoSuchElementException
2015-10-19 23:05:21.810458500 	at java.util.TreeMap.key(TreeMap.java:1323)
2015-10-19 23:05:21.810459500 	at java.util.TreeMap.firstKey(TreeMap.java:290)
2015-10-19 23:05:21.810459500 	at java.util.TreeSet.first(TreeSet.java:394)
2015-10-19 23:05:21.810460500 	at com.atlassian.jira.web.action.issue.util.ScreenTabErrorHelper.initialiseTabsWithErrors(ScreenTabErrorHelper.java:68)
2015-10-19 23:05:21.810460500 	at com.atlassian.jira.web.action.issue.CommentAssignIssue.initTabsWithErrors(CommentAssignIssue.java:145)
2015-10-19 23:05:21.810464500 	... 401 more

Note
This ticket created as https://jira.atlassian.com/browse/JSD-1485 is already fixed but same problem reproducible

duplicates

JSDSERVER-3218 JIRA Service Desk Comment box hides Validator error message

Closed

relates to

JSDCLOUD-2437 Comment Require Validator from third party plugin (JIRA MISC Workflow Exntension) didn't promp customized error message

Closed

JSDSERVER-1485 id attribute missing on comment field -> 3rd party validator not working properly

Closed

was cloned as: DESK-4443 Failed to load

Form Name

Owen made changes - 27/Mar/2019 5:46 AM

Workflow	Original: JSD Bug Workflow v5 - TEMP [ 2305014 ]	New: JAC Bug Workflow v3 [ 3125604 ]
Status	Original: Done [ 10044 ]	New: Closed [ 6 ]

Katherine Yabut made changes - 06/Jun/2017 3:16 AM

Workflow

Original: JSD Bug Workflow v5 [ 2058933 ]

New: JSD Bug Workflow v5 - TEMP [ 2305014 ]

Katherine Yabut made changes - 31/May/2017 12:38 AM

Workflow

Original: JSD Bug Workflow v5 - TEMP [ 2056304 ]

New: JSD Bug Workflow v5 [ 2058933 ]

Katherine Yabut made changes - 31/May/2017 12:35 AM

Workflow

Original: JSD Bug Workflow v5 [ 1955821 ]

New: JSD Bug Workflow v5 - TEMP [ 2056304 ]

Katherine Yabut made changes - 03/Apr/2017 5:18 AM

Workflow

Original: JSD Bug Workflow v4 [ 1615819 ]

New: JSD Bug Workflow v5 [ 1955821 ]

jonah (Inactive) made changes - 02/Apr/2017 11:49 AM

Description

Original: h3. Summary
Comment Required Validator no longer reporting error when comment is not added upon resolving issue

h3. Environment
JIRA 7.0.0-OD-08-002 with JIRA Service Desk 3.1.0-OD-01-001

h3. Steps to Reproduce
# Install JIRA MISC Workflow Extension
# Configured *Comment Required Validator* at Service Desk project workflow for one of the transition.
# Test the transition without comment . Customised error doesn't pop up.

h3. Expected Results
Test the transition without comment . Customised error will pop up.
h3. Actual Results
Test the transition without comment . Customised error doesn't pop up and atlassian-jira.log return below error :-
{noformat}
2015-10-19 22:57:22.762954500 2015-10-19 22:57:22,760 ajp-nio-127.0.0.104-8009-exec-22 WARN sysadmin 1377x1290x1 yhckm2 104.192.142.137,165.254.227.81 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Crowd (<domain>.atlassian.net) due to error other
2015-10-19 22:57:51.274476500 Oct 19, 2015 10:57:51 PM com.sun.jersey.server.impl.application.WebApplicationImpl _initiate
2015-10-19 22:57:51.274478500 INFO: Initiating Jersey application, version 'Jersey: 1.8-atlassian-16 03/23/2015 10:20 PM'
2015-10-19 23:05:21.810397500 2015-10-19 23:05:21,801 ajp-nio-127.0.0.104-8009-exec-17 ERROR sysadmin 1385x1443x1 1rmiiv1 104.192.142.137,165.254.227.81 /secure/CommentAssignIssue.jspa [webwork.util.ValueStack] query="/tabsWithErrors" {[id="null" type="5" values=""]} {[id="tabsWithErrors" type="8" values=""]}
2015-10-19 23:05:21.810399500 java.lang.reflect.InvocationTargetException
2015-10-19 23:05:21.810400500 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
2015-10-19 23:05:21.810400500 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
2015-10-19 23:05:21.810419500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
2015-10-19 23:05:21.810419500 at java.lang.reflect.Method.invoke(Method.java:497)
2015-10-19 23:05:21.810420500 at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
2015-10-19 23:05:21.810420500 at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
2015-10-19 23:05:21.810420500 at webwork.util.ValueStack.findValue(ValueStack.java:417)
2015-10-19 23:05:21.810422500 at webwork.util.ValueStack.findValue(ValueStack.java:216)
2015-10-19 23:05:21.810423500 at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)
2015-10-19 23:05:21.810423500 at webwork.view.taglib.ParamTag.doEndTag(ParamTag.java:59)
2015-10-19 23:05:21.810427500 at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fparam_005f3(commentassignissue_jsp.java:1812)
2015-10-19 23:05:21.810427500 at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fcomponent_005f0(commentassignissue_jsp.java:1708)
2015-10-19 23:05:21.810428500 at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_page_005fapplyDecorator_005f0(commentassignissue_jsp.java:603)
2015-10-19 23:05:21.810434500 at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fif_005f1(commentassignissue_jsp.java:528)
2015-10-19 23:05:21.810435500 at jsp.secure.views.issue.commentassignissue_jsp._jspService(commentassignissue_jsp.java:171)
2015-10-19 23:05:21.810435500 at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
2015-10-19 23:05:21.810436500 at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
2015-10-19 23:05:21.810437500 ... 63 filtered
2015-10-19 23:05:21.810438500 at com.atlassian.jira.plugins.rest.HOT25715FixServletFilter.doFilter(HOT25715FixServletFilter.java:46)
2015-10-19 23:05:21.810438500 ... 52 filtered
2015-10-19 23:05:21.810438500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:116)
2015-10-19 23:05:21.810439500 ... 18 filtered
2015-10-19 23:05:21.810439500 at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
2015-10-19 23:05:21.810442500 ... 52 filtered
2015-10-19 23:05:21.810442500 at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59)
2015-10-19 23:05:21.810442500 ... 28 filtered
2015-10-19 23:05:21.810443500 at com.atlassian.jira.plugins.rest.HOT25715FixServletFilter.doFilter(HOT25715FixServletFilter.java:46)
2015-10-19 23:05:21.810443500 ... 96 filtered
2015-10-19 23:05:21.810443500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$216(CustomerContextSettingFilter.java:204)
2015-10-19 23:05:21.810445500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter$$Lambda$260/19363565.call(Unknown Source)
2015-10-19 23:05:21.810446500 at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:29)
2015-10-19 23:05:21.810446500 at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
2015-10-19 23:05:21.810448500 at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
2015-10-19 23:05:21.810449500 at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:27)
2015-10-19 23:05:21.810449500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:198)
2015-10-19 23:05:21.810453500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:140)
2015-10-19 23:05:21.810454500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:122)
2015-10-19 23:05:21.810454500 ... 57 filtered
2015-10-19 23:05:21.810454500 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
2015-10-19 23:05:21.810456500 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
2015-10-19 23:05:21.810457500 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
2015-10-19 23:05:21.810457500 at java.lang.Thread.run(Thread.java:745)
2015-10-19 23:05:21.810457500 Caused by: java.util.NoSuchElementException
2015-10-19 23:05:21.810458500 at java.util.TreeMap.key(TreeMap.java:1323)
2015-10-19 23:05:21.810459500 at java.util.TreeMap.firstKey(TreeMap.java:290)
2015-10-19 23:05:21.810459500 at java.util.TreeSet.first(TreeSet.java:394)
2015-10-19 23:05:21.810460500 at com.atlassian.jira.web.action.issue.util.ScreenTabErrorHelper.initialiseTabsWithErrors(ScreenTabErrorHelper.java:68)
2015-10-19 23:05:21.810460500 at com.atlassian.jira.web.action.issue.CommentAssignIssue.initTabsWithErrors(CommentAssignIssue.java:145)
2015-10-19 23:05:21.810464500 ... 401 more
{noformat}

*Note*
This ticket created as https://jira.atlassian.com/browse/JSD-1485 is already fixed but same problem reproducible

New: {panel:bgColor=#e7f4fa}
*NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-2437].
{panel}

h3. Summary
Comment Required Validator no longer reporting error when comment is not added upon resolving issue

h3. Environment
JIRA 7.0.0-OD-08-002 with JIRA Service Desk 3.1.0-OD-01-001

h3. Steps to Reproduce
# Install JIRA MISC Workflow Extension
# Configured *Comment Required Validator* at Service Desk project workflow for one of the transition.
# Test the transition without comment . Customised error doesn't pop up.

h3. Expected Results
Test the transition without comment . Customised error will pop up.
h3. Actual Results
Test the transition without comment . Customised error doesn't pop up and atlassian-jira.log return below error :-
{noformat}
2015-10-19 22:57:22.762954500 2015-10-19 22:57:22,760 ajp-nio-127.0.0.104-8009-exec-22 WARN sysadmin 1377x1290x1 yhckm2 104.192.142.137,165.254.227.81 /plugins/servlet/streams [c.a.streams.internal.StreamsCompletionService] Registering failure for stream provider Crowd (<domain>.atlassian.net) due to error other
2015-10-19 22:57:51.274476500 Oct 19, 2015 10:57:51 PM com.sun.jersey.server.impl.application.WebApplicationImpl _initiate
2015-10-19 22:57:51.274478500 INFO: Initiating Jersey application, version 'Jersey: 1.8-atlassian-16 03/23/2015 10:20 PM'
2015-10-19 23:05:21.810397500 2015-10-19 23:05:21,801 ajp-nio-127.0.0.104-8009-exec-17 ERROR sysadmin 1385x1443x1 1rmiiv1 104.192.142.137,165.254.227.81 /secure/CommentAssignIssue.jspa [webwork.util.ValueStack] query="/tabsWithErrors" {[id="null" type="5" values=""]} {[id="tabsWithErrors" type="8" values=""]}
2015-10-19 23:05:21.810399500 java.lang.reflect.InvocationTargetException
2015-10-19 23:05:21.810400500 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
2015-10-19 23:05:21.810400500 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
2015-10-19 23:05:21.810419500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
2015-10-19 23:05:21.810419500 at java.lang.reflect.Method.invoke(Method.java:497)
2015-10-19 23:05:21.810420500 at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
2015-10-19 23:05:21.810420500 at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
2015-10-19 23:05:21.810420500 at webwork.util.ValueStack.findValue(ValueStack.java:417)
2015-10-19 23:05:21.810422500 at webwork.util.ValueStack.findValue(ValueStack.java:216)
2015-10-19 23:05:21.810423500 at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)
2015-10-19 23:05:21.810423500 at webwork.view.taglib.ParamTag.doEndTag(ParamTag.java:59)
2015-10-19 23:05:21.810427500 at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fparam_005f3(commentassignissue_jsp.java:1812)
2015-10-19 23:05:21.810427500 at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fcomponent_005f0(commentassignissue_jsp.java:1708)
2015-10-19 23:05:21.810428500 at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_page_005fapplyDecorator_005f0(commentassignissue_jsp.java:603)
2015-10-19 23:05:21.810434500 at jsp.secure.views.issue.commentassignissue_jsp._jspx_meth_ww_005fif_005f1(commentassignissue_jsp.java:528)
2015-10-19 23:05:21.810435500 at jsp.secure.views.issue.commentassignissue_jsp._jspService(commentassignissue_jsp.java:171)
2015-10-19 23:05:21.810435500 at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
2015-10-19 23:05:21.810436500 at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
2015-10-19 23:05:21.810437500 ... 63 filtered
2015-10-19 23:05:21.810438500 at com.atlassian.jira.plugins.rest.HOT25715FixServletFilter.doFilter(HOT25715FixServletFilter.java:46)
2015-10-19 23:05:21.810438500 ... 52 filtered
2015-10-19 23:05:21.810438500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:116)
2015-10-19 23:05:21.810439500 ... 18 filtered
2015-10-19 23:05:21.810439500 at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
2015-10-19 23:05:21.810442500 ... 52 filtered
2015-10-19 23:05:21.810442500 at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:59)
2015-10-19 23:05:21.810442500 ... 28 filtered
2015-10-19 23:05:21.810443500 at com.atlassian.jira.plugins.rest.HOT25715FixServletFilter.doFilter(HOT25715FixServletFilter.java:46)
2015-10-19 23:05:21.810443500 ... 96 filtered
2015-10-19 23:05:21.810443500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.lambda$invokeFilterChain$216(CustomerContextSettingFilter.java:204)
2015-10-19 23:05:21.810445500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter$$Lambda$260/19363565.call(Unknown Source)
2015-10-19 23:05:21.810446500 at com.atlassian.servicedesk.internal.util.scala.ScalaJavaInterOp$1.apply(ScalaJavaInterOp.java:29)
2015-10-19 23:05:21.810446500 at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil$.outOfCustomerContext(CustomerContextUtil.scala:48)
2015-10-19 23:05:21.810448500 at com.atlassian.servicedesk.internal.utils.context.CustomerContextUtil.outOfCustomerContext(CustomerContextUtil.scala)
2015-10-19 23:05:21.810449500 at com.atlassian.servicedesk.internal.utils.context.CustomerContextServiceImpl.outOfCustomerContext(CustomerContextServiceImpl.java:27)
2015-10-19 23:05:21.810449500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.outOfCustomerContext(CustomerContextSettingFilter.java:198)
2015-10-19 23:05:21.810453500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilterImpl(CustomerContextSettingFilter.java:140)
2015-10-19 23:05:21.810454500 at com.atlassian.servicedesk.internal.web.CustomerContextSettingFilter.doFilter(CustomerContextSettingFilter.java:122)
2015-10-19 23:05:21.810454500 ... 57 filtered
2015-10-19 23:05:21.810454500 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
2015-10-19 23:05:21.810456500 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
2015-10-19 23:05:21.810457500 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
2015-10-19 23:05:21.810457500 at java.lang.Thread.run(Thread.java:745)
2015-10-19 23:05:21.810457500 Caused by: java.util.NoSuchElementException
2015-10-19 23:05:21.810458500 at java.util.TreeMap.key(TreeMap.java:1323)
2015-10-19 23:05:21.810459500 at java.util.TreeMap.firstKey(TreeMap.java:290)
2015-10-19 23:05:21.810459500 at java.util.TreeSet.first(TreeSet.java:394)
2015-10-19 23:05:21.810460500 at com.atlassian.jira.web.action.issue.util.ScreenTabErrorHelper.initialiseTabsWithErrors(ScreenTabErrorHelper.java:68)
2015-10-19 23:05:21.810460500 at com.atlassian.jira.web.action.issue.CommentAssignIssue.initTabsWithErrors(CommentAssignIssue.java:145)
2015-10-19 23:05:21.810464500 ... 401 more
{noformat}

*Note*
This ticket created as https://jira.atlassian.com/browse/JSD-1485 is already fixed but same problem reproducible

jonah (Inactive) made changes - 02/Apr/2017 11:49 AM

Link

New: This issue relates to ~~JSDCLOUD-2437~~ [ ~~JSDCLOUD-2437~~ ]

Confluence Escalation Bot (Inactive) made changes - 16/Mar/2017 4:41 AM

Labels

Original: affects-cloud

New: affects-cloud affects-server

Confluence Escalation Bot (Inactive) made changes - 20/Feb/2017 3:03 AM

Labels

New: affects-cloud

Katherine Yabut made changes - 19/Oct/2016 6:49 AM

Workflow

Original: JSD Bug Workflow v2 [ 1602993 ]

New: JSD Bug Workflow v4 [ 1615819 ]

Assignee:: Matthew McMahon (Inactive)

Reporter:: Nabil

Affected customers:: 1 This affects my team

Watchers:: 3 Start watching this issue

Created:: 19/Oct/2015 3:12 PM

Updated:: 27/Mar/2019 5:46 AM

Resolved:: 02/Dec/2015 2:21 AM

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