-
Bug
-
Resolution: Fixed
-
Low
-
3.0.0-OD-02, 3.0.0-OD-04, 3.0.10
-
Severity 3 - Minor
-
NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.
Summary
Page automatically scrolls to the bottom when grabbing a field to re-arrange the order.
This happens on every movement so if the list is longer than the height of the screen, it is very hard to move things up the list.
Environment
- Google Chrome. Tested happening on Versions 43.0.2357.132, 45.0.2454.101 (64-bit)
- Browser Window height < ~600px (or long Fields list)
Steps to Reproduce
- Set the Window of your browser to a reduced height of about ~500px
- As anAgent go to a Service Desk Project Request Types admin section
- Click on Edit Fields of a Request Type
- Without being at the bottom of the page, grab a field
- Move the field at least 1 pixel in any direction
Expected Results:
Field is selected and page doesn't scroll. Field can be moved around without the page scrolling unless the mouse is at the furthest of the page
Actual Results:
The page scrolls to the bottom of the page on every movement.
Workaround
- Use a different web browser
- increase the window size or sreen resolution if possible
- is duplicated by
-
JSDSERVER-3388 Re-ordering Request Type will automatically scroll down the page
- Closed
- relates to
-
JSDCLOUD-2416 Request Type Fields section automatically scrolls to the bottom when arranging fields
- Closed
- was cloned as
-
QUALITY-256 Loading...