Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-2415

Consider making possible to view JIRA Core reports in a Service Desk project type

XMLWordPrintable

    • 1
    • 16
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      Since Service Desk view and JIRA project view were merged, the link to Reports only shows Service Desk reports, while JIRA default reports are missing.

      Environment

      • JIRA Server

      Steps to Reproduce

      1. Open a Service Desk project
      2. Click Reports

      Expected Results

      Service Desk and JIRA default reports should be shown

      Actual Results

      Workaround

      Add the link below to Project Shortcuts:
      https://your_instance.atlassian.net/projects/your_project_key/?selectedItem=com.atlassian.jira.jira-projects-plugin:report-page

        1. Screen Shot 2015-10-12 at 5.40.13 PM.png
          24 kB
          Paula Silveira

            [JSDSERVER-2415] Consider making possible to view JIRA Core reports in a Service Desk project type

            SET Analytics Bot made changes -
            Support reference count Original: 12 New: 16
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            Marc Dacanay made changes -
            Labels Original: affects-cloud affects-server jirareports New: affects-cloud affects-server jirareports ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976596 ]
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS Original: 3 New: 1
            SET Analytics Bot made changes -
            UIS Original: 2 New: 3
            SET Analytics Bot made changes -
            UIS Original: 4 New: 2

              Unassigned Unassigned
              psilveira Paula Silveira
              Votes:
              13 Vote for this issue
              Watchers:
              15 Start watching this issue

                Created:
                Updated: