good one

I assume this is abandoned as there is no 'Assignee' for this request?

The survey link does not resolve.  Is this request being worked?  Or, has it been placed on the back burner?  Our Atlassian SDLC suite is all Server Edition.  We would like to be able to embed the JSD widget (or something similar) into our intranet webpages.  Can someone please advise on this?  Thank you, Matthew

Agree with Linda - we would like to have a Wordpress front end and integration to Service Desk Server.

We really would like to have a Wordpress front end and integration to Service Desk Server.

Peter is right. We'd love to finally have a standard solution here...

Request was created in 2013, and Atlassian issued survey in Jan 2017 to collect input.  Now 2.5 years later and still nothing, not even a response to comments posted here.  What is the status?  Why is there no integration to embed Service Desk in Confluence site?  Very disappointed.

@Chaitanya

We could not find your requests in our support portal . please help give us the support ticket or create new one at https://jsoftconnector.atlassian.net/servicedesk/customer/portal/1

Kind regards

JSoft

@JSoft We tried your suggestion and it is very very buggy. We have tried reaching out to you support multiple times but no answer so far. 

Hi,

I'm using Jira+ServiceDesk Data Center version and I'm not able to find this functionality in the list of available Add-ons. Is there any possibility to have it available also for Data Center versions ?

Thank you

+10

Concur with Phil: Great feature, but is there any progress on the release for Server customers?
 

Hi There,

We have released the server version for embeddable which can support both Jira Server and Jira Service Desk.

Please take a look it on marketplace https://marketplace.atlassian.com/plugins/com.jelldesk.apps.embeddable-widget/server/overview

and setup guide at https://jsoftconnector.atlassian.net/wiki/spaces/JS/pages/287211521/Embeddable+for+JIRA+JIRA+Service+Desk+Server

Kind regards

JSoft

Following the release of this functionality to Cloud is there any progress on the release for Server customers? We loved the demonstration of Customer Portal Customisation at US Summit last year but no sign of this coming for Server yet.

How to integrate Jira with my own application?

We need this too for  Server

NAV is very interested in this feature. Please implement for server. 

As this functionality in form of a widget has been announced during summit for cloud, there's hope it gets implemented for server as well soon.

Our web designers would be way more satisfied with your product if you added this feature. It is a necessity for keeping our site design consistent.

Hi Matthieu, 

It support cloud first. We are developing the server.

Regards,

JSOFT

jsoftconnector@gmail.com

I this feature available for server installation? We did not find any download function on the above  page 

Hi there,

I have released "Embeddable for JIRA Service Desk. So please help take a look https://marketplace.atlassian.com/plugins/com.jelldesk.apps.embeddable-widget/cloud/overview

Hope this can help

Cheers,

JSOFT

This feature would be hugely beneficial for use in more markets.

Hi all,

Thank you so much for your votes and comments on this suggestion. We have a few open questions around the design of this feature and would love to hear your feedback on it. We have created a quick survey to capture the feedback: http://www.surveygizmo.com/s3/3295483/2017-Embeddable-research

Thank you again for all your continuous feedback!

JIRA Service Desk team

Did anyone find a workable solution for this? This is something we would like to leverage as well. Any help would be appreciated. 

One use case for this can be a Confluence page how to order / request some stuff and at the end you put the live JIRA Service Desk request type into the documentation.

It would be awesome if I could do this easily!

I'd love to see this added. In the meantime you could always do this with an iFrame.

This is exactly the feature I am hoping for.

Half of this feature request is the accompanying Knowledge Base access that Service Desk provides. Has anyone been able to embed access to a knowledge base from Confluence on their own application/site? The dynamic menu that it provides based on user input would be really helpful to have for now. Even if those links brought you to a Confluence page, it would be nice to have the accessibility from our personal applications.

The issue collector should work corresponding to the way the mail channel works for Service Desk, by creating the external users seamless and set the user as reporter. This is crucial for us to start using Jira Service Desk for our Customer Support.

Yes, it would be great to have this feature. Thanks!

Agreed. JIRA supports this with issue collectors, but that requires a JIRA license. For those of us leveraging the SD 2.0 licensing, where most users are NOT JIRA users, ability to embed SD customer request creation screens would be the desired alternative.

Atlassian, any update on status and timeline for this feature?

Agree, embed KB search would be great!

This is definitely needed. I see that a service desk widget that is similar to that provided by FreshDesk but for Service Desk would be really amazing.

An issue collector does not allow the knowledge base search etc which is really important for an embedded widget of this type.

Even i'm looking for "Service desk customer portal" linking with website rather then just the form for collecting issues

I was looking a bit more for having the "service desk portal" within another website rather then just the form for collecting issues. This means they could see their open issues, comment on issues, open issues with the service catalog, etc within another portal that we already have for our clients.

As mentioned above, the Issue Collector is great for one way quick feedback, this is looking for more of the service desk features then just issue collecting.

-Jeremy Neuharth
Co-founder | Sycorr

So Issue Collector provides a great thing if you want to make a feedback button or something like that. I would rather take components of the SD and place then in a custom page. For example:

In a custom internal website we would be able to pull just a specific button or a group of buttons into the web page. The main reas that I would like to use that is that it would provide a seamless experience in look and feel compared to the full SD.

My understanding customer portal can have many request types ( different issue types + templates) where as issue collector is for only one issue type. Currently we are already using issue collector.

Thanks for raising this feature request!

Have you considered using the JIRA Issue Collector for this?

Yes exactly .. i'm looking for this feature