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  1. Jira Service Management Data Center
  2. JSDSERVER-2384

Customer Portal Timezone follows JIRA Cloud System Timezone

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • None
    • Customer Portal
    • None

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Summary

      Customer Portal Timezone follows JIRA Cloud System Timezone instead of the timezone set by the customer through their Profile.

      Steps to Reproduce

      1. Set Customer's Profile Timezone to GMT +3
      2. Customer created a request through Customer Portal
      3. Timestamp of the request is following the JIRA Cloud System Timezone GMT +0

      Expected Results

      • Customer Portal timezone should follow the timezone set by the customer through their Profile.

      Actual Results

      • Customer Portal timezone follows JIRA Cloud System Timezone regardless of the timezone set by the customer through their profile.

      SD Version: 3.0.0-OD-04-002-D20150924T014602

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              mdo Minh Do (Inactive)
              jalor Janice Alor (Inactive)
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              Dates

                Created:
                Updated:
                Resolved:

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