• Type: Bug
• Resolution: Fixed
• Priority: Low
• Fix Version/s: 3.0.0-OD-01, 3.0.0
• Affects Version/s: 2.5.0, 2.6.0-OD-09
• Component/s: Issue View, Queues
• Labels:

  • affects-cloud
  • affects-server

1. 

   Issue details.jpg

   180 kB

   28/Aug/2015 2:22 AM

[JSDSERVER-2268] Issue Details Appear on Queue Screen - JIRA Service Desk

Owen made changes - 27/Mar/2019 5:46 AM

Workflow	Original: JSD Bug Workflow v5 - TEMP [ 2304228 ]	New: JAC Bug Workflow v3 [ 3125000 ]
Status	Original: Done [ 10044 ]	New: Closed [ 6 ]

Katherine Yabut made changes - 06/Jun/2017 3:16 AM

Workflow

Original: JSD Bug Workflow v5 [ 2058206 ]

New: JSD Bug Workflow v5 - TEMP [ 2304228 ]

Katherine Yabut made changes - 31/May/2017 12:38 AM

Workflow

Original: JSD Bug Workflow v5 - TEMP [ 2055760 ]

New: JSD Bug Workflow v5 [ 2058206 ]

Katherine Yabut made changes - 31/May/2017 12:35 AM

Workflow

Original: JSD Bug Workflow v5 [ 1956241 ]

New: JSD Bug Workflow v5 - TEMP [ 2055760 ]

Katherine Yabut made changes - 03/Apr/2017 5:18 AM

Workflow

Original: JSD Bug Workflow v4 [ 1615494 ]

New: JSD Bug Workflow v5 [ 1956241 ]

jonah (Inactive) made changes - 02/Apr/2017 11:48 AM

Description

Original: h3. Summary In the Service Desk Queue(s) Display, somehow one ticket details is stuck on the below screen. Screenshot is attached to this ticket. h3. Steps to Reproduce # Open an issue from a queue # Resolve the issue # Switch to a different queue h3.Expected Result Only the queue should show h3.Actual Result The issue remains rendered under the queue h3.Note This also happens with issue actions other than resolve.

New: {panel:bgColor=#e7f4fa}   *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-2268].   {panel} h3. Summary In the Service Desk Queue(s) Display, somehow one ticket details is stuck on the below screen. Screenshot is attached to this ticket. h3. Steps to Reproduce # Open an issue from a queue # Resolve the issue # Switch to a different queue h3.Expected Result Only the queue should show h3.Actual Result The issue remains rendered under the queue h3.Note This also happens with issue actions other than resolve.

jonah (Inactive) made changes - 02/Apr/2017 11:48 AM

Link

New: This issue relates to JSDCLOUD-2268 [ JSDCLOUD-2268 ]

Confluence Escalation Bot (Inactive) made changes - 20/Feb/2017 3:02 AM

Labels

New: affects-cloud affects-server

Katherine Yabut made changes - 19/Oct/2016 6:49 AM

Workflow

Original: JSD Bug Workflow v2 [ 1602706 ]

New: JSD Bug Workflow v4 [ 1615494 ]

Owen made changes - 22/Sep/2016 3:23 AM

Workflow

Original: JSD Bug Workflow [ 1398880 ]

New: JSD Bug Workflow v2 [ 1602706 ]

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