Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-2268

Issue Details Appear on Queue Screen - JIRA Service Desk

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Summary

      In the Service Desk Queue(s) Display, somehow one ticket details is stuck on the below screen.
      Screenshot is attached to this ticket.

      Steps to Reproduce

      1. Open an issue from a queue
      2. Resolve the issue
      3. Switch to a different queue

      Expected Result

      Only the queue should show

      Actual Result

      The issue remains rendered under the queue

      Note

      This also happens with issue actions other than resolve.

      Attachments

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-2268 Issue Details Appear on Queue Screen - JIRA Service Desk

          • Low - Low priority issues
          • Closed

          Activity

            People

              sharwood frother (Inactive)
              somidi Sam Omidi (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: