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Bug
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Resolution: Duplicate
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Low
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None
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2.5.3
Summary
Navigating to the "My Requests" section you display the Open Requests filter by default.
When navigating to baseurl/servicedesk/customer/user/requests the first alphabetical available option (All Requests) will be used.
Expected Results
When navigating to this link, Open Requests should be displayed by default
Actual Results
When navigating to baseurl/servicedesk/customer/user/requests the first alphabetical available option (All Requests) will be used.
Workaround
Adding ?status=open to the url pattern from above will display the open requests when navigating to the link
- duplicates
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JSDSERVER-2130 Default Filter in My Request Page is no longer "Open Requests"
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- Closed
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