Issue Summary

When a Service Desk issue is created directly in JIRA, the Customer Request Type is not set in the created issue.

Steps to reproduce.

• Create a Service Desk project.
• Create an issue in this project directly from JIRA.
• Open the issue and look at the "Service Desk Request > Request Type" section.
• This will always show "No Match"
  

Expected Result/Behaviour

• Service Desk picks the default Customer Request Type.

Actual Behaviour

• Service Desk shows No match in the field in red.

Possible Fixes:

• Service Desk sets a default value for the field.
• This field is automatically added to a Service Desk issue creation screen and is set to required.