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  1. Jira Service Management Data Center
  2. JSDSERVER-2005

Allow Status Color in Service Desk Customer match the color in JIRA

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      There are colors for all statuses in a Workflow in any project. This color is reflected on the status while viewing it Internally. However, service desk does not follow this color scheme in the customer portal.

      Suggested Solution

      Enable the Service Desk Customer portal to also get the color of the status and use it.

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              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
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                Created:
                Updated: