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  1. Jira Service Management Cloud
  2. JSDCLOUD-2005

Allow Status Color in Service Desk Customer match the color in JIRA

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      There are colors for all statuses in a Workflow in any project. This color is reflected on the status while viewing it Internally. However, service desk does not follow this color scheme in the customer portal.

      Suggested Solution

      Enable the Service Desk Customer portal to also get the color of the status and use it.

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              psujono Paulus
              ijimoh Ismael Olusula Jimoh (Inactive)
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                Created:
                Updated:
                Resolved: