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  1. Jira Service Management Data Center
  2. JSDSERVER-1967

Custom Field Type Number's Default Values Do Not Get Populated On SD Customer Portal

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      To Replicate

      1- Create custom field
      2- Associate it to Service Desk customer portal(JIRA Service Desk Screen for Project XXXX)
      3- Set default value for the custom field
      4- Add the custom field to Service Desk "Request Type"

      Expected Behavior

      On customer portal and that particular request, the custom field should appear with default value

      Actual Behavior

      The custom field is empty on Service Desk Customer portal.

              Unassigned Unassigned
              somidi Sam Omidi (Inactive)
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                Created:
                Updated:
                Resolved: