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  1. Jira Service Management Data Center
  2. JSDSERVER-1931

If there is only one user portal going to /portals should redirect to it automatically

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    • Icon: Bug Bug
    • Resolution: Answered
    • Icon: Low Low
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    • None
    • Customer Portal
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      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      If there is only one service desk, going to /servicedesk/customer/portals should automatically redirect to it (e.g. /servicedesk/customer/portal/1 or whatever the id of the one portal is).

      This would save users an extra click and a some confusion.

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          Form Name

            [JSDSERVER-1931] If there is only one user portal going to /portals should redirect to it automatically

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2304478 ] New: JAC Bug Workflow v3 [ 3126524 ]
            Eduardo Santos made changes -
            Resolution New: Answered [ 9 ]
            Status Original: To Do [ 10071 ] New: Closed [ 6 ]
            Eduardo Santos made changes -
            Resolution Original: Answered [ 9 ]
            Status Original: Done [ 10044 ] New: To Do [ 10071 ]
            Owen made changes -
            Priority New: Low [ 4 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2058616 ] New: JSD Bug Workflow v5 - TEMP [ 2304478 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056133 ] New: JSD Bug Workflow v5 [ 2058616 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1955569 ] New: JSD Bug Workflow v5 - TEMP [ 2056133 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1615328 ] New: JSD Bug Workflow v5 [ 1955569 ]
            jonah (Inactive) made changes -
            Description Original: If there is only one service desk, going to /servicedesk/customer/portals should automatically redirect to it (e.g. /servicedesk/customer/portal/1 or whatever the id of the one portal is).

            This would save users an extra click and a some confusion.


            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSDCLOUD-1931].
              {panel}

            If there is only one service desk, going to /servicedesk/customer/portals should automatically redirect to it (e.g. /servicedesk/customer/portal/1 or whatever the id of the one portal is).

            This would save users an extra click and a some confusion.


            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1931 [ JSDCLOUD-1931 ]

              mdo Minh Do (Inactive)
              82eefea538ef Daniel Kustrin
              Affected customers:
              0 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: