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  1. Jira Service Management Data Center
  2. JSDSERVER-1922

Allow Customization of Email

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In JIRA Service Desk, we would like to be able to customize email sent when an issue is created.

      Sort of similar to the customization afforded in JIRA by modifying the velocity template.

            Unassigned Unassigned
            ijimoh Ismael Olusula Jimoh (Inactive)
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