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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-1922

Allow Customization of Email

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Details

    • Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In JIRA Service Desk, we would like to be able to customize email sent when an issue is created.

      Sort of similar to the customization afforded in JIRA by modifying the velocity template.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-218 Provide the ability to customize Jira Service Desk notifications

          • Closed
          is related to

          Suggestion - JSDSERVER-218 Provide the ability to customize Jira Service Desk notifications

          • Closed
          relates to

          Suggestion - JSDCLOUD-1922 Allow Customization of Email

          • Closed

          Activity

            People

              Unassigned Unassigned
              ijimoh Ismael Olusula Jimoh (Inactive)
              Votes:
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              11 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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