Details
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Type:
Suggestion
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Status: Gathering Interest (View Workflow)
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Resolution: Unresolved
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Fix Version/s: None
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Component/s: SLA
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Labels:None
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UIS:1
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Support reference count:1
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Feedback Policy:
Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
My issue over here is that I have a date type custom field on JSD customer portal. I need to link my SLA with this Date chosen be the customer. For example deadline SLA should be in sync with the date provided by customer, for every request I will be having different deadline, so constant deadline SLA is not making sense to us at present, Is there any way we can achieve this ?
Attachments
Issue Links
- relates to
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JSDCLOUD-1832 Dynamic SLA Goal in JSD
- Gathering Interest