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  1. Jira Service Management Data Center
  2. JSDSERVER-1761

Default JIRA language overrides user language preset.

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      Summary:

      The language settings for JIRA Service Desk seem to not be applied everywhere / properly.

      Steps to Reproduce:

      1. Set JIRA System language to non-english
      2. Set user language to english.
      3. Go in to Service Desk
      4. Check the Service Desk queues

      Expected Results:

      The language used should be english

      Actual Results:

      It seems to be a mix of english and the system default language (please see attached screenshot)

        1. french.png
          47 kB
          Ibrahim

            [JSDSERVER-1761] Default JIRA language overrides user language preset.

            Owen made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2305308 ] New: JAC Bug Workflow v3 [ 3125780 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 2059258 ] New: JSD Bug Workflow v5 - TEMP [ 2305308 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 - TEMP [ 2056670 ] New: JSD Bug Workflow v5 [ 2059258 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v5 [ 1956392 ] New: JSD Bug Workflow v5 - TEMP [ 2056670 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v4 [ 1616121 ] New: JSD Bug Workflow v5 [ 1956392 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: pm New: affects-server pm
            Katherine Yabut made changes -
            Workflow Original: JSD Bug Workflow v2 [ 1603325 ] New: JSD Bug Workflow v4 [ 1616121 ]
            Marty (Inactive) made changes -
            Component/s New: API and Integrations [ 35993 ]
            Component/s Original: JIRA Integration [ 35890 ]
            Owen made changes -
            Workflow Original: JSD Bug Workflow [ 1399255 ] New: JSD Bug Workflow v2 [ 1603325 ]
            Owen Sanico [Administrative Account] made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 850117 ] New: JSD Bug Workflow [ 1399255 ]

              Unassigned Unassigned
              ilabras Ibrahim (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: